Account Banned or Suspended

For the good of the community, it may be necessary to ban or suspend users for violations of our Terms of Use. If you're unable to access the game, first check your registered email address for notification of an account penalty.

If you wish to appeal a penalty, please submit a ticket below stating the message you receive when trying to log in, and the reasons for the appeal, so that your case can be reviewed.

However, if your appeal is denied, this decision will be final and we ask for you to respect our decision.